Privacy Policy
Privacy Policy
**Last Updated: 17th March 2024**
www.aeterlista.com ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. By using our services, you consent to the practices described in this policy.
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1. Information We Collect
1.1. **Personal Information**: When you place an order or create an account, we may collect personal details such as your name, email address, phone number, billing and shipping address, and payment details.
1.2. **Non-Personal Information**: We may collect technical data, such as IP addresses, browser type, operating system, and browsing behavior through cookies and analytics tools.
1.3. **Payment Information**: All payments are securely processed via third-party payment gateways (e.g., Shopify Payments, PayPal). We do not store credit/debit card details.
### 2. How We Use Your Information
2.1. To process and fulfil your orders, including payment processing and shipping.
2.2. To provide customer support and respond to inquiries.
2.3. To improve our website, products, and services.
2.4. To send promotional emails, newsletters, and special offers (you can opt-out at any time).
2.5. To comply with legal obligations and prevent fraudulent activity.
### 3. Sharing Your Information
3.1. **Third-Party Service Providers**: We may share your information with payment processors, shipping companies, and analytics providers to facilitate our services.
3.2. **Legal Compliance**: We may disclose your information if required by law, legal proceedings, or governmental requests.
3.3. **Business Transfers**: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
4. Data Security
4.1. We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
4.2. Access to your data is restricted to authorised personnel only.
5. Cookies & Tracking Technologies
5.1. We use cookies to enhance your browsing experience, analyse site traffic, and personalise content.
5.2. You can manage cookie preferences through your browser settings.
6. Your Rights (UK & GDPR Compliance)
6.1. You have the right to access, correct, or delete your personal data.
6.2. You may request a copy of the data we hold about you.
6.3. You have the right to withdraw consent for marketing communications at any time.
6.4. If you believe your data is being misused, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
7. International Data Transfers
7.1. As we sell worldwide, your information may be stored and processed outside the UK. We ensure data protection measures are in place.
8. Retention of Data
8.1. We retain your data only for as long as necessary to fulfil our services and legal obligations.
9. Third-Party Links
9.1. Our website may contain links to third-party sites. We are not responsible for their privacy practices.
10. Changes to This Policy
10.1. We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@aeterlista.com